Frequently asked questions

We are an IT hardware supply and procurement company. We source and supply laptops, desktops, servers, storage, networking equipment and peripherals to businesses, and help with refresh planning and recycling of old equipment. See our services.

Businesses and organisations of all sizes across the UK, including small and medium-sized companies, professional services firms, education providers and healthcare clinics.

Our registered office is at 3A Lansdown Road, Manchester, M8 5SF, United Kingdom. We supply customers throughout the United Kingdom.

We are set up mainly to supply businesses and organisations. If you are buying as an individual, contact us and we will let you know whether we can help. Your statutory consumer rights are not affected.

Use the enquiry form or email enquiries@equipiotech.co.uk. Tell us what you need, quantities and any delivery deadline, and we will come back with options and pricing.

We reply to every enquiry within 1 business day — Monday to Friday, 09:00 – 17:30, excluding UK bank holidays.

Unless stated otherwise, quotations are valid for 30 days because hardware prices and stock levels change often. See our Terms & Conditions.

Yes. If a specific model is unavailable we will look for it through our supply channels or suggest an equivalent alternative for you to approve. See IT Hardware Procurement.

Yes. Once we have completed standard credit checks, regular business customers can apply for a trade account with agreed payment terms. New customers may be asked to pay in advance for their first orders.

Yes. We arrange delivery to business addresses throughout England, Scotland, Wales and Northern Ireland, and to Europe by arrangement. Delivery times depend on stock availability and are confirmed with your quotation.

New products come with the manufacturer's standard warranty. Extended warranties are often available, so ask when you request a quote.

Tell us within 5 working days of delivery and we will arrange a replacement or repair. Full details are in our Returns Policy.

Yes. We can arrange basic setup, such as asset tagging, labelling and pre-installation of software, before delivery. See Workplace Hardware.

Yes. We can arrange collection of old IT equipment and its recycling through licensed WEEE recycling providers. See Lifecycle & Equipment Refresh.

We arrange for data-bearing devices to be wiped or destroyed by specialist providers before recycling, and pass on the certificates they issue.

We only use the details you give us to respond to your enquiry and supply your order. Read our Privacy Policy for full details of your rights under UK GDPR.